Our Privacy Policy

Luxor Motor Company Ltd. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our vehicle recovery and transport services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the service.

Information We Collect

We may collect and process the following information:

Personal Information

• Contact Information: Name, address, telephone number, and email address.

• Identification Information: Driver's license number, vehicle registration number, and other government-issued identification.

• Payment Information: Credit card details, billing address, and other payment-related information.

Non-Personal Information

• Service Usage Information: Details about your vehicle recovery and transport requests, including pickup and delivery locations, times, and service preferences.

• Technical Information: IP address, browser type, operating system, and other technical information collected through cookies and other tracking technologies.

How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, operate, and maintain our vehicle recovery and transport services.

• To process your transactions and manage your bookings.

• To communicate with you, including sending you updates, notifications, and other information related to your bookings.

• To improve our services and develop new features.

• To comply with legal obligations and enforce our terms and conditions.

Disclosure of Your Information

We may share your information in the following circumstances:

• With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer service.

• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

Data Security

We use appropriate technical and organizational measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You have the right to request copies of your personal information.

• Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

• Erasure: You have the right to request that we erase your personal information, under certain conditions.

• Restriction of Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.

• Objection to Processing: You have the right to object to our processing of your personal information, under certain conditions.

• Data Portability: You have the right to request that we transfer the information we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our contact information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By Email: info@luxormotors.co.uk

• By Phone: 07474117272